Well, I've had this machine for a year now and just hate it. Does terrible quilting. When I come to a seam, it does the stomp and refuses to go forward unless I pull it through...and yes my walking foot is on correctly. Stitches are uneven..just hate this machine. Refuse to go back to orig dealer since had terrible service after I bought it. Could go to Bernia dealer since they handle these machines, too, but can't afford the 20.00 a hour for private lesson or be gone for two hours away from Mom. Thanks for the vent guys.

Julie in NM

Julie Ann you need to contact Babylock online..go straight to their customer service and tell them what you have and complain about the dealer.

In the meantime, find a machine repairman that will come to your home and see what's wrong with your machine because it sounds like something is not right. It's not that you don't know how to use it at least that is my belief.

Betty

I am also having a stitching problem with the Baby Lock Quilter's Choice and am about ready to toss it out the window. I have had it to a certified repair shop several times and they have not found anything wrong. Have you solved your problem w/o buying a new machine?

I feel so bad for you guys! (((((hugs)))) Allllllllll you want is to enjoy your sewing hobby (and have a little relaxation) and you are being held hostage by an inferior product. I knew someone locally who had one of those Baby Locks and her hub finally bailed her out and she sold the thing for about ¼ of what she paid for it!

Julie ... I do work in the medical field in a branch of patient services. If you are caring for your mom (as her primary caregiver) there are organizations that will give you a break for a couple hours. PM if you want to talk. Caregivers NEED support too.

NOW..MY RANT...lol

I had gone through 3 sewing machines before I gutted up and bought a used Bernina. I love the thing and the LQS I bought it from backs it to this DAY like I purchased it from them as a new machine. I wasn’t sure I was going to really turn into a “true” quilter so I was afraid to invest much into my machine in the beginning. I went through an old Kenmore (which was actually a little work horse but had zero bells or whistles)...went to an upper end Brother which had a computerized problem that freaked out RIGHT when it was out of warranty (but they took it back AND refunded my money– THANK GOD). I then bought a new Pfaff from a local dealer who fed me the “stars and moon” about the machine (it was on a huge sale). He KNEW I was learning how to quilt and I asked him SEVERAL times if he was SURE this machine would suffice and he assured me it was the way to go for a beginner to intermediate quilter. It was a massive disappointment and would bog down to a crawl every time I attempted to sew over any thick seam intersections. When I took the machine back to him (for help) his EXACT WORDS WERE - “Well....what did you expect?? You bought a hobby Pfaff and you need to move up to one of these upper end machines. WE can take this back in on trade if you want to move up, but we won’t give you your money back”. He was positively rude...and my jaw was on the ground! My sewing partner that was with me turned around and walked out of the STORE! She was afraid I was going to smack him...lol That was IT for me... I never went back.....ever. He was the person who talked me into THAT dang machine!”. So... I may sell it, but I will be honest about it! Its fine for regular sewing, but not for quilting. I have used it for classes, but that old clunk of a Kenmore I’ve had since I was 23 is still going strong! LIVE AND LEARN...it was a very expensive lesson.

Sorry for ranting, but this link touched a nerve for me! If someone is selling a problematic product they better BACK IT! Period! Don’t let them make you feel guilty either. Stand your ground... I’m always polite in the beginning...and try to keep a civil line of communication going, but IF I see that they are going to shaft me... then the fire and smoke boils. Consumers do have some rights....but no one wants you to know that..

Girls, sorry to hear you are having machine problems.... bummer!

I am going to assume that you have tried new needles, checked the tension in both the upper tension area and in the bobbin carrier.

When you take it to the repair shop, be sure to take some samples of what you are complaining about, and some pieces of the different fabric weights and battings that you are experiencing difficulty with. MAKE THEM STITCH ON THEM!

Machine dealers tend to have all those lightweight, wonderful precut strips that they use to demo machines with...

The first machine I purchased right of of college was a Viking 6570. (not electronic) This was a workhorse, I loved that machine. It stitched many an hour for me for 25 years. When it was new, I took a class fom the shop, and saved the sample book we made of all the stitches, etc.

Several years later, I had to have the upper camshaft replaced on the machine. when I got it back, the stitch length was way different than it had been originally. The guy at the shop thought I was crazy when I mentioned it when I went to pick the machine up. I marched right back in there the next day with my sample book, showed him that my basting stitch was not nearly long enough and waited while he adjusted the stitch length.

When my sister in law bought her quilting machine, she took some placemats that she had pieced, and spent time in the store, quilting those placemats on each of the machines that they had in the store. She ended up purchasing a different machine than she originally thought she was going to buy, after completing her set of 6 placemats. The guy thought we were totally nuts, but she loves the machine she got.

If you get this resolved please let me know. I have this machine sitting in a box in my garage for whenever I can get my mid-arm set up. My mom was so frustrated with the machine she just gave it to me, so I'm anticipating having issues with it. She stated some of the same troubles you are having so I don't think it is just user-error.